Fraud rule frameworks

Fraud rules, built and kept sharp.

Exfend builds fraud-detection rule frameworks from the ground up and takes over and sharpens existing ones, so you stop fraud without blocking good customers. For online businesses that live and die by their approval rates.

Rule design Rule tuning Monitoring Chargebacks Bonus abuse ATO

Services

The whole rule layer, new or inherited.

Rules are the layer that decides who gets through. Exfend owns that layer either way: standing a framework up from scratch, or taking over an existing one and sharpening it.

01 / BUILD

Build from scratch

Stand up a complete fraud rule framework for a new platform or a fresh fraud stack, configured end to end and ready for launch.

  • Full ruleset designed from zero
  • Fraud tooling configured end to end
  • Launch-ready, tuned to your traffic
02 / MAINTAIN

Maintain & tune

Ongoing rule maintenance: reviewing triggers for false positives, creating, adjusting and retiring rules, list management and rule testing.

  • False-positive review and tuning
  • Create, adjust and retire rules
  • Allow/deny list and API testing
03 / MONITOR

Monitor & analyse

Daily monitoring of traffic and dashboards to catch fraud attacks, anomalies and integration issues early, with trend analysis behind it.

  • Spike and drop detection
  • Fraud-trend analysis
  • Early warning on new attacks
04 / MIGRATE & TRAIN

Migrate & hand over

Move rule logic cleanly between platforms, and train your team to create and own rules so the framework keeps improving after I step back.

  • Rule migration between platforms
  • Team training on rule creation
  • Documentation and handover

Rule lifecycle

Rules are never finished. They are maintained.

Fraud shifts weekly. A rule framework that was accurate last quarter leaks money this one. The work is a loop, not a one-off project.

STEP 01

Build

Design the rules from the business, its payment flows and its real fraud exposure.

STEP 02

Tune

Cut false positives, sharpen thresholds, and keep approval rates high as volume grows.

STEP 03

Monitor

Watch traffic and dashboards daily to catch attacks and integration issues at hour one.

STEP 04

Evolve

Fold new fraud patterns back into the rules before they turn into losses.

Results

Rule work, measured in losses prevented.

Outcomes from building and running rule frameworks in demanding, high-volume environments - without blocking good customers.

Specialized in

Stolen-card fraud
cut at least 60%
Account takeover
cut at least 50%
Bonus abuse & multi-accounting
cut at least 50%
Consulting
100+ businesses advised

Figures reflect work delivered in previous in-house roles, not Exfend engagements. Outcomes depend on each business.

Experience

Built in-house, not advised from the outside.

Over the last decade I've built fraud detection from zero, tuned rule frameworks under high-volume traffic, and trained the analysts who run them. As Director of Fraud & Risk at a fast-growing sweepstakes operator, I owned the strategy and stayed in the rules myself - on a lean team you design and tune the framework, you don't just sign off on it. Senior enough to set direction, hands-on enough to do the work.

Exfend is where that work comes together, now focused on your rule framework. Previously in senior fraud roles across iGaming, a global fraud platform, payments AML, and airline fraud.

iGaming & sweepstakes Fintech & neobanks E-commerce Payments & PSPs KYC / AML

FAQ

Straight answers.

What exactly do you build and maintain?+

The fraud-detection rules behind your platform, whatever it calls them. That means designing the rules, tuning them to cut false positives, reviewing triggers, managing lists, testing changes, and monitoring traffic so new fraud is caught early.

Can you build a rule framework from scratch?+

Yes. I have configured complete fraud ecosystems for two platforms from zero and led their launch. Whether you are starting fresh or migrating to a new platform, I design the full ruleset and tune it to your traffic.

Will tighter rules cost me real customers?+

That is the heart of rule work. False positives, where genuine customers are wrongly blocked, lose revenue just like fraud does. I tune the framework to cut fraud while protecting approval rates, and keep watching both numbers.

Do you work with my fraud platform?+

The approach is platform-agnostic. I have worked inside major fraud tools as both an operator and a consultant, and the rule logic carries across them, including through a migration.

How do we get started?+

Book a free 30-minute intro call. We will talk through where your fraud risk and rules sit today, and agree the fastest, highest-impact next step.

Get started

Tell me where fraud is hurting you.

Send a few details and I will reply personally, usually within one business day.

Tell me briefly what issue you're facing. Don't include passwords, card numbers, or full ID details. Any further details can be shared later, once an agreement is in place.

Prefer to talk first? Book a 30-minute intro call instead.

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